3 hours / property managers
Electrical service built for Albuquerque property managers.
Troubleshooting, electrical upgrades and parking lot street light repairs, with friendly and prompt courtesy service to tenants and calls returned within 24 hours.
Chapter 01
One number, and a tenant who is not left waiting
When a tenant calls about an electrical problem, the property manager is usually the one who has to answer for how long it takes to get fixed, even though the property manager is not the one doing the work. Schmidt Electrical Contracting works directly with property managers to offer friendly and prompt courtesy service to tenants, so the person answering the phone is not left guessing about who is coming or when.
That matters more on a property with several units than it does on a single house. One electrical issue in one unit can turn into a string of calls if it is not handled cleanly, and a property manager juggling several buildings does not have time to chase down status updates on every one of them. A single point of contact for the electrical side of the property is meant to take that off the property manager's plate.
Exterior electrical service entrance and meter equipment at a multi-unit Albuquerque property.
The 24 and 3 hour rule
Calls and emails to Schmidt Electrical Contracting are generally returned within 24 hours, and emergencies are returned within 3. For a property manager, that distinction matters, because not every electrical call from a tenant is actually an emergency, and treating every one like it is wears out a maintenance budget fast.
Office hours run Monday through Friday, 8:00 AM to 5:00 PM, with emergency weekend hours available. A property manager fielding an after hours call about a genuine outage or a safety issue has somewhere to send it, rather than sitting on it until Monday.
Chapter 03
Parking lots and the lights nobody reports
A dead light in a unit gets reported fast, because it is somebody's living room or somebody's office. A dead light in the parking lot rarely gets reported at all, even though it is often the more serious problem, since it sits outside on a property the manager is responsible for keeping safe after dark.
Parking lot street light repairs are handled as their own line of work rather than an afterthought tacked onto a bigger job, because the property manager is usually the one who finds out about a dark parking lot only after something happens in it, not before.
Upgrades between tenancies
The gap between one tenant moving out and the next moving in is often the only window a property manager gets to deal with electrical work without disrupting someone who is actually living or working in the space. Electrical upgrades, troubleshooting and repair get scheduled into that window when it is available.
The same troubleshooting and repair work continues once a new tenant is in place, since an electrical problem does not wait politely for the next vacancy. Whether the unit is empty or occupied, the work is handled by the same point of contact rather than being split across whoever happens to be available.
Schmidt Electrical, New Mexico electrical contractor licence 363118, active. Call (505) 331-1968.